Ultimate Guide to Microsoft Teams Phone

Learn all you need to know about enabling Microsoft Teams Phone for your professional business communications requirements.
Voice Enablement in Microsoft Teams: Tips and Tricks for Enhanced Collaboration

Enhance your collaboration experience: leverage a range of advanced call-handling features, all from within the Teams app
Tales of Practical AI in 2024

AI is revolutionizing contact centers in 2024. How are AI-driven CXaaS platforms reducing agent churn and improving customer experiences?
2024 Outlook in Cloud Communications: AI’s Impact in Three Areas

AI is growing its relevance in major business aspects, changing the way we run security, compliance and CX.
Clouds of Change: AI’s Role in Revolutionizing Cloud CX in 2024

AI is growing over the cloud landscape, bringing us ever closer to the smart future of digital interactions.
Generative AI Can Accelerate Learning Curves

Generative AI at work can help workers learn faster, disseminate best practices and decrease employee burdens.
AI: Appearing In An Emerging Market Near You

Global Attitudes About AI Vary Considerably, As Shown in The Oxford Commission
ULAP Reinvents CX with AI-infused Smart Exchange

Simplify360’s now available on ULAP Smart Exchange service.